TERMS OF USE

KCDUK LIMITED trading as King Car Detailing, also referred to as KCD is a mobile service. We require a safe place to plug our extension lead in to gain power.
Due to insurance purposes, as well as staff and vehicle safety, KCD will NOT commence work on any vehicle that is on the main road, heavily used road, or small and tight road. We also cannot work in pay and display car parks.
If your home address or the location you wish for the work to be carried out in has any of the above issues, please contact us first. With your best interests in mind, we always have a backup plan and are willing to help.

All secure bookings are deposit-based, and bookings are not confirmed until a deposit has been paid. Deposits are paid direct to KCDUK LIMITED via bank transfer. Deposits are non-refundable and non-transferable. Deposit amounts differ due to location, package, and/or work needed.

KCD can not control traffic or acts of others. If KCD has to cancel or rearrange your booking due to an unfortunate incident, it will be within 14 days of the original booking. If not, a full refund of deposit will be honoured.

If you cancel within 48 hours we will invoice you for the partial or full amount of the agreed price unless agreed otherwise. Alternatively if you do not show for you booking you WILL receive a invoice through email and post seeking the full amount.

If your interior is heavily soiled with mud, pet hair, mould, vomit or blood, additional charges WILL apply due to the additional time that will be spent on the vehicle. We advise if you have any of the above to send a few select pictures before booking so that we can provide a fair estimate. If not, the price will be negotiated upon the day before any work commences.

Upon booking you will have read these terms and conditions, with doing so you agree to our terms of business. Any bookings that are made but then affected by any of the above may result in full booking charges being payable. An invoice will be sent to the address and email given which you will of supplied upon booking. Failure to pay will result in legal action being taken.
A missed booking is a missed wage, we will not fall victim to a loss in time or pay under any circumstances.

Terms correct as of 01.01.2024

We have worked hard to become a trusted and the fastest growing valeting and detailing company in the south. Our results speak volumes, all we ask in return is that you respect our policies, terms of business and our staff.